Privacy Policy – Darkaa

Last updated: October 26, 2024.

1. Introduction

Darkaa (“we”, “our”, or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website (https://darkaa.com), Trak platform (https://admin.trak.codes), and our Google Sheets and Google Forms add-ons and Telegram / WhatsApp bots (collectively referred to as the “Services”).

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, such as:

  • Name
  • Email address
  • Company name
  • Billing information

2.2 Usage Data

We automatically collect certain information when you use our Services, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of visits
  • QR code scan data (for Trak and Google workspace add-on users)

2.3 Google Account Information

When you use our Google Sheets or Google Forms add-ons, we may access certain information from your Google account, as authorized by you during the installation process.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our Services
  • Improving our Services
  • Communicating with you about our Services
  • Processing payments
  • Analyzing usage patterns
  • Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following situations:

  • With your consent
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of your data
  • Objection to processing
  • Data portability

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Darkaa
Nunyalab, Maison des Jeunes, Adidogome-Amadahome
Lomé, TOGO.

Email: contact@darkaa.com

Phone: +228 93 33 52 02